At Century Marina Hotel, Lusail, we offer many rewarding career opportunities across the hospitality industry. Join us and become part of a dynamic team dedicated to delivering exceptional service and creating memorable guest experiences. With a focus on professional growth and a supportive work environment, your career success is our priority.
Job Summary
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate with appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to managers; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.
As a Housekeeping Attendant, your main duties include cleaning and organizing guest rooms and public areas to meet hotel standards, replenishing amenities, reporting maintenance issues, ensuring hygiene, and assisting with laundry and inspections as needed.
As a Hotel Waiter or waitress, your main duties include greeting guests, taking and serving orders, addressing guest needs, and ensuring a pleasant dining experience. You also handle payments, maintain cleanliness, and work with kitchen staff to ensure timely service.
Exciting career opportunities await you! Join our team, and we provide a welcoming environment where your skills can thrive. Benefit from attractive pay, comprehensive perks, and a work culture that promotes growth and development.
At Century Marina Hotel, our unwavering goal is to become the ultimate standard for hospitality in the Middle East. We strive to be recognized for the excellence of our dedicated staff, the ethical foundation of our operations, and the unparalleled quality of our services.
We offer various exciting hospitality industry roles at the prestigious Century Marina Hotel, Lusail. You will enjoy a competitive salary and comprehensive benefits package, as well as exclusive lifestyle perks, all in line with the State of Qatar's rules and regulations and our group HR policies.